REFUND/CANCELLATION POLICY

The Mammoth Store is dedicated to providing high-quality services and ensuring customer satisfaction. This Refund/Cancellation Policy outlines the conditions under which refunds and cancellations are processed for our plans for our website builder platform.

1. CANCELLATION POLICY

1.1. Cancellation Period

You may cancel your plan within 7 days of activation. If no usage of the platform has occurred within this period, you will be eligible for a full refund.

1.2. How to Cancel

To cancel your plan, please contact our support team at [email protected] with your plan details and reason for cancellation. We will process your request within 1-2 business days.

1.3. After Cancellation Period

Cancellations made after the 7-day period will not be eligible for a refund. You may choose to discontinue your plan at the end of your current billing cycle to avoid future charges.

2. REFUND POLICY

2.1. Eligibility for Refunds

Refunds are only available for cancellations made within the 7-day period from the date of activation and provided there has been no usage of the platform.

2.2. Non-Refundable Items

Fees for services that have been used or partially used, and fees for add-ons or customizations are non-refundable.

2.3. Refund Process

Once your cancellation request is received and approved, we will process your refund within 5-7 business days. The refund will be made to the original method of payment used during the purchase.

3. INCORRECT EMAIL ADDRESS DISCLAIMER

It is the responsibility of the customer to ensure that the email address provided is accurate. The Mammoth Store is not responsible for failed activations due to incorrect email addresses provided by the customer.

4. CHANGES TO SUBSCRIPTION PLANS

If a plan is out of stock or discontinued, The Mammoth Store will offer you the option to switch to an alternative plan of equal value or wait until the original plan becomes available.

5. CONTACT INFORMATION

For any questions or to request a cancellation or refund, please contact us at:

Email - [email protected]

By subscribing to our services, you acknowledge that you have read and agree to this Refund/Cancellation Policy.